Don’t shoot the messenger!
Understanding the emotional effects job cuts can have on the ‘envoys’ who are responsible for the redundancy process
Understanding the emotional effects job cuts can have on the ‘envoys’ who are responsible for the redundancy process
Redundancy has a widespread emotional impact on all involved, including the ‘envoys’ – those HR professionals responsible for implementing it. While HR professionals have a traditionally positive role within their organisation, the redundancy process takes them from ‘builder to destroyer’, creating an internal conflict about their role in the organisation. This study explores the impact of this internal conflict and suggests ways in which organisations can minimise the impact on ‘envoys’.
Unlock exclusive, tailored content and resources, just for members.
Sign in to accessNot a member yet? Find out how you can become a member today!
Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.
Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and wellbeing, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.
Read our latest Labour Market Outlook report for analysis on employers’ recruitment, redundancy and pay intentions
When cost savings are required, what is the impact of making pay cuts instead of redundancies?
Experts discuss avoiding and managing redundancies, legal requirements and managing your own wellbeing.
An eight-step model for minimising employee burnout after multiple redundancy programmes
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
How might role ambiguity lead to workplace bullying and what is the impact of leadership support in negating this effect?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management