Can AI feedback improve employee performance?

The use of technology in the workplace is growing exponentially and it appears that artificial intelligence is the next big leap forward in the world of work. But will it be a force for good? This article examines the positive and negative impact of AI feedback on employee performance and how these can be exploited and negated respectively.

Members access only

Unlock exclusive, tailored content and resources, just for members.

Not a member yet? Find out how you can become a member today!

Reviewed by

Hayfa Mohdzaini, Senior Policy and Practice Adviser - Technology and Analytics, CIPD

Hayfa joined us in 2020. Hayfa has degrees in computer science and human resources from University of York and University of Warwick respectively.

She started her career in the private sector working in IT and then HR and has been writing for the HR community since 2012. Previously she worked for another membership organisation (UCEA) where she expanded the range of pay and workforce benchmarking data available to the higher education HR community.

She is interested in how the people profession can contribute to good work through technology and has written several publications on our behalf, as well as judging our people management awards, speaking at conferences and exhibitions and providing commentary to the media on the subjects of people and technology.

More on this topic

Tools

AI in the workplace quiz

Test your knowledge of AI in the workplace with our quiz

Bitesize research

Factors influencing ChatGPT adoption in the workplace

What are the barriers to the adoption of generative AI tools at work and how can they be overcome?

For Members

Factsheet

Technology, AI and the future of work

How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

Guide

How to choose the right technology for your business

Practical advice on adopting and responsibly investing in technology to optimise job quality and business outcomes

Latest Bitesize research

Bitesize research

Factors influencing ChatGPT adoption in the workplace

What are the barriers to the adoption of generative AI tools at work and how can they be overcome?

For Members

Bitesize research

Using algorithms to make decisions ethically and responsibly

Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?

For Members