What does job quality look like for a gig worker? This article explores our understanding of what makes gig work, quality work.

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Reviewed by

Rachel Suff, Senior Policy Adviser, Employee Relations, CIPD

Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and wellbeing, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.

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    Health and wellbeing

    Compare your health and wellbeing practices with the latest trends, drawn from CIPD 2026 research data.

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    Work life balance

    Benchmark your employees' perceptions of work life balance against 2026 CIPD research data

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    Employee-employer relations

    The latest data on job satisfaction, employee perceptions of their organisations, and employee contributions to their organisation's productivity

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    Gender pay gap

    Explore the CIPD's detailed analyses of 2025/2026 gender pay gap reporting in the UK and Northern Ireland, updated in May 2026. CIPD members can also download these datasets to benchmark and compare your organisation's performance against national data.

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