Katie Stickland, CIPD Knowledge Exchange Manager, reviews research that examines how HR departments have utilised digital technology such as AI and analytics
Academics from the United States, United Kingdom and Greece wanted to understand how HR teams were using digital technology. They focused on the implementation of AI and big analytics. Their work predicts HR roles continuing to move from an operational to an intrinsic level for business decision and strategy making.
The reviewed article gives insight into how digital technologies are being adopted by HR teams and examines the benefits and pitfalls of HR teams’ implementation of digital technologies.
Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.
Already a member? Login here.
Katie joined the CIPD in 2023 as the Knowledge Exchange Manager. Most recently she has been supporting large and complex research and knowledge exchange projects in the higher education sector, including a Russell Group institution. She also has experience working for local authorities and third sector organisations to support businesses and communities to make a difference in their localities. With a degree in Applied Social Science: Anthropology from the University of Southampton Katie works to facilitate the flow of research learnings into practice and lived experience into research development.
Listen to episodes of HR People Pod, the CIPD’s fortnightly podcast providing expert insights from HR leaders discussing the topical issues impacting the world of work.
Listen now
Understand how strategic HRM works, and its relationship with business strategy, human capital management and business performance
We examine research evidence to understand if and how HR practices influences organisational performance and key workplace outcomes
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
Research investigates what factors influence employees’ responses to electronic performance monitoring
Researchers investigate the daily obstacles faced by HR practitioners when trying to work proactively rather than reactively