Digital technologies, including artificial intelligence (AI), are pervasive in the modern workplace. People professionals need to understand the range of technologies available and how to use them responsibly to enhance their practice. This factsheet provides an overview aligned to the technology and people core standard in the CIPD Profession Map.

It explains common technology and HR terms, explores how AI and other digital tools are shaping work and roles, outlines principles for selecting and using technology, and considers the role of people professionals in digital transformation.  

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