Upgrade assessment guidance

What can you expect from the Upgrade Assessment?

  • Takes around 60 minutes.
  • Choose from a range of flexible times.
  • It’s not a job interview; it’s a professional discussion.
  • Held online via Microsoft Teams.

What questions will we ask in your
professional discussion?

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Video assessment: step-by-step guide

1

Book your assessment and pay

If you’ve completed the upgrade readiness checker and got confirmation of 
your upgrade eligibility, please use the link in your confirmation email to 
book a date and time. There’s a non-refundable assessment fee that must be 
paid by credit or debit card when you book.

2

Send your CV

You’ll need to submit an up-to-date copy of your CV or career 
summary to memupgrading@cipd.co.uk at least seven working days before 
the date your assessment is taking place. 

3

Check out the preparation guide

Our comprehensive guide helps you get ready for your Upgrade 
Assessment. It includes questions we may ask at your professional 
discussion, guidance on preparing examples and useful tips.

4

Read the terms and conditions

You’ll need to agree to the upgrade assessment terms and conditions before 
your assessment.

5

Attend your professional discussion

You’ll talk about your experience with an experienced assessors in a one-hour 
online call.

6

Receive the outcome

You’ll be notified of the outcome by email within 10 working days of your 
assessment.

  • If successful, no further feedback will be provided.
  • If unsuccessful, you’ll receive an overview of the reasons and any 
    recommendations from the assessor.

Once your membership grade is confirmed, we'll send you your digital membership certificate and badge. If you have more questions, check our FAQs page.

Written assessment: Step-by-step guide

1

Check out the preparation guide

Our written assessment guide provides guidance on preparing examples  
and useful tips to help you get ready.

2

Read the terms and conditions

You’ll need to agree to the upgrade assessment terms and conditions before your assessment. 

3

Complete your written assessment 

Finish your application form.

4

Submit your application 

Email your completed application form along with your current CV to memupgrading@cipd.co.uk. Please note that we don't accept postal  
applications or handwritten applications.

5

Make your payment 

Once you've submitted your application, our customer services team will contact you for payment. Your application won't be reviewed or assessed until payment is made.

6

Receive the outcome

You’ll be notified of the outcome by email within 6 to 8 weeks of your  
assessment. 

  • If successful, no further feedback will be provided. 
  • If unsuccessful, you’ll receive an overview of the reasons and any  
    recommendations from the assessor. 

Once your membership grade is confirmed, we'll send you your digital membership certificate and badge. If you have more questions, check our FAQs page.