Many organisations are under pressure to adapt to hybrid working quickly and efficiently. This research examines the potential challenges of remote working. Four key themes emerged: employee experience; the complexity challenge; key actor communities; and future organisational responses to the ‘new normal’ of flexible and remote working.

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Reviewed by

Jonny Gifford, former Senior Adviser for Organisational Behaviour, CIPD

Jonny’s work centred on conducting applied research in employment and people management, and strengthening links between academia and practice. He led the CIPD’s work on evidence-based HR and academic knowledge exchange.

Jonny is an Academic Member of the CIPD, a Fellow of the Center for Evidence-Based Management (CEBMa), and a PhD candidate at the Vrije Universiteit Amsterdam.

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