When a person’s skills are well matched to their role, it shines through in greater job satisfaction and productivity. But when there is a skills mismatch – either because someone lacks some of the key skills needed to perform their job effectively, or because they could cope with more demanding duties – it’s bad news for the individual and the employer. Skills mismatches often manifest in trust issues, lower job satisfaction, lower productivity, lower confidence and higher stress.

This is a particular problem in the UK where CIPD research shows 45% of UK employees feel their skills are under-utilised in their current roles, resulting in disengagement and suboptimal business outcomes. So, it's no surprise that the CIPD's Learning at work report shows that addressing skills gaps is a top priority for learning and development professionals.

This guide will help employers gain a competitive edge by developing and deploying skills more effectively.

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue
  • Report

    HR practices in Ireland

    The annual HR practices in Ireland survey helps you to keep your finger on the pulse of what’s happening in the profession and facilitates benchmarking to improve practices and impact

    Read the findings
  • Thought leadership

    How to future-proof skills as AI reshapes work

    AI is already reshaping how work is done, and organisations are looking for practical ways to support continual upskilling – not one-off training, but approaches that evolve alongside how AI is used in practice.

  • All guides