Employee voice channels: Guide for people professionals

Employee voice is a mechanism for employees to ‘have a say’ regarding issues that affect their work. It may involve a variety of channels, including formal and informal, as well as individual and collective ones. Using employee voice channels can have a range of organisational benefits:

• Securing trust and confidence between employees, leaders and the organisation. 
• Creating safe and inclusive environments. 
• Informing an organisation’s response to current issues/challenges. 
• Understanding what matters most to stakeholders – employees, customers, shareholders. 
• Harnessing creativity and innovation. 
• Driving business prosperity.

Using employee voice channels should be undertaken as part of the organisation’s wider approach and strategy to employee engagement and motivation. 

This guide looks at how organisations can maximise the impact of eight employee voice channels.