People manager guide: Supporting hybrid working

Many employees now work in a hybrid way. Hybrid working is a flexible working approach where employees spend some of their time working in a remote location and some in office – or other – work spaces. 

Working in a hybrid way requires clear ways of working, planning and organising if it is to be successful. Hybrid work must be tailored to the unique needs of the individual, team, department or organisation. 

Exactly how to undertake hybrid working will vary from organisation to organisation, and even from team to team. The role of the line manager is key to ensuring effective ways of working. Managers are responsible for communication, performance management and collaboration within hybrid teams. 

This guide provides people managers with some key tips and ideas for ensuring effective hybrid working.