Technology is a powerful force in shaping the modern workplace and in supporting equality, diversity and inclusion (EDI). Indeed, EDI is critical to business success, with one survey claiming that 98% of HR leaders believe that EDI is important to overall business strategy.   

Using technology responsibly can help dismantle barriers to work and support the unique needs of individuals. It facilitates fairer outcomes as well as equality of outcomes.   

This guide examines how technology can be used to make workplaces more equitable, diverse and inclusive. It outlines the benefits and risks of using technology and guiding principles to equip you with knowledge to advocate for EDI practices.  

As these technologies become more sophisticated and embedded, people professionals must make sure their use isn’t just ethical and compliant with regulations, but that it also helps achieve their organisations’ EDI goals. 

Members access only

Unlock exclusive, tailored content and resources, just for members.

Sign in to access

Not a member yet? Find out how you can become a member today!

THE FULL SERIES

Using technology responsibly to
manage people

Our guides on how people professionals can lead on the responsible use of technology within organisations

Browse the full series
Callout Image

CIPD Trust

Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.

Find out more

Bullying
and harassment

Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace. 

View our resources

More on this topic

Thought leadership
Are British employers making progress on the gender pay gap?

Implications and recommendations for HR teams on the trends and developments in gender pay gap reporting in Britain

CIPD Viewpoint
Religion and belief

Explore the CIPD’s point of view on religion and belief, including actions for Government and recommendations for employers

CIPD Viewpoint
Age-diverse workforces

Explore the CIPD’s point of view on age diversity in the workplace, including recommendations for employers and actions for the UK Government

Latest guides

Guide
TUPE transfers: Guide for people professionals

Outlines the main legal requirements surrounding TUPE transfers, and the essential steps involved in managing them

For Members
Guide
Using and deploying skills effectively in the workplace

This guide offers advice on assessing skills, planning skills development and deploying and redeploying staff

For Members
Guide
People manager guide: Supporting employee resilience

Practical guidance on helping employees adapt and thrive when faced with workplace stress

For Members
Guide
Resilience: Guide for people professionals to support employees

Advice and tips on how HR professionals can support organisational and individual resilience

For Members
All guides