How to start using AI as a human resource management assistant

This study offers key guidelines, examples and recommendations for people professionals to effectively use ChatGPT in their work. With explicit illustrations and step-by-step guidance, this article includes useful techniques to start using generative AI for anyone in HR and other people-related professions.

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Reviewed by

Rebecca Peters, Research Adviser, CIPD

Rebecca joined the Research team in 2019, specialising in the area of health and wellbeing at work as both a practitioner and a researcher. Before joining the CIPD Rebecca worked part-time at Kingston University in the Business School research department, where she worked on several research-driven projects. Additionally, Rebecca worked part-time at a health and wellbeing consultancy where she facilitated various wellbeing workshops, both externally and in-house.

Rebecca has a master’s degree in Occupational Psychology from Kingston University, where she conducted research on Prison Officers’ resilience and coping strategies. The output of this research consisted of a behavioural framework which highlighted positive and negative strategies that Prison Officers used in their daily working life.

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Using algorithms to make decisions ethically and responsibly

Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?

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