Do standards matter?

What role do external quality standards, awards and accreditations play within today’s organisations? This author explores the key considerations for organisations when choosing which standards to work with.

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Reviewed by

Heather Bond, Standards Adviser CIPD

Heather joined the Research team in 2014 and represents the CIPD as an expert on British and International Standards Committees that are developing human capital and resource management Standards.

A Chartered Fellow of the CIPD, and holder of a judicial appointment as an Employment Tribunal Member, she first joined the CIPD in 2002 and was previously the Quality Assurance Manager responsible for qualification development, delivery, assessment and regulatory compliance.

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