The COVID-19 pandemic has led to a huge increase in remote working. This is an important form of flexible working arrangements (FWAs), which enable employees to determine how, when and where they work. Here, we examine the evidence underpinning the impact of FWAs on inclusion and diversity (I&D) through an evidence review and shorter evidence summary.

  • See the practice summary for the main insights and practical recommendations for action. 
  • See the scientific summary for our methodology and technical information on the research and study references.

CIPD member content

This content is only available for CIPD members

Explore options to become a member

The
Profession Map

The international standard for all HR, L&D, OD and all other people professionals

Explore the Profession Map

Topics A-Z

Browse our A–Z catalogue of information, guidance and resources covering all aspects of people practice.

Browse all topics

More on this topic

Reports
CIPD Good Work Index: Northern Ireland

A Northern Ireland summary of the CIPD Good Work Index 2024 survey report

Reports
CIPD Good Work Index: Wales

A Wales summary of the CIPD Good Work Index 2024 survey report

Reports
CIPD Good Work Index: North of England

A North of England summary of the CIPD Good Work Index 2024 survey report

Reports
CIPD Good Work Index

The CIPD Good Work Index provides an annual snapshot of job quality in the UK, giving insight to drive improvement to working lives

Latest evidence reviews

Evidence review
Trust and psychological safety: An evidence review

Find out what the evidence says about building trust and psychological safety

For Members
Evidence review
Effective people managers: Evidence review

Research exploring how to develop people managers who drive organisational success

For Members
Evidence review
High-performing teams: An evidence review

Explore the latest research on how to create a positive environment to build and nurture effective teams

Evidence review
Productive meetings: An evidence review

This evidence review summarises the latest research on the effective management of meetings and offers recommendations to get the most out of them

For Members
All evidence reviews