Carers play an important role in families, communities and broader society by supporting others to have a better quality of life. While caring can be extremely rewarding, it can also be stressful and isolating if carers don’t get the support they need. Caring can be physically, psychologically, emotionally and financially difficult and undertaking caring responsibilities alongside paid work may worsen these difficulties. Almost a third of working carers in the UK have not discussed their caring role with anyone at their workplace, most commonly because they believed that nothing would change as a result. A quarter of working carers in the UK were also considering giving up their job entirely because of the difficulty in combining work and care.

By creating a carer-friendly workplace, employers can attract and retain talent and realise the organisational and social benefits of supporting carers. 

This guide aims to support employers to develop a carer-friendly workplace by:  

  • discussing what is meant by a ‘working carer’ and providing examples of different carer experiences;
  • considering the business, legal and moral reasons for carer-friendly workplaces
  • outlining ways to create a supportive workplace. 

The recommendations within the guidance will help you to: 

  1. develop and communicate a carer policy, framework or guidance 
  2. introduce flexible working to support working carers 
  3. provide leave (paid or unpaid) and be adaptable when carers need leave at short notice 
  4. help managers to empower carers 
  5. provide information and peer-to-peer support. 

Members access only

Unlock exclusive, tailored content and resources, just for members.

Sign in to access

Not a member yet? Find out how you can become a member today!

Latest guides

Guide
Using and deploying skills effectively in the workplace

This guide offers advice on assessing skills, planning skills development and deploying and redeploying staff

For Members
Guide
People manager guide: Supporting employee resilience

Practical guidance on helping employees adapt and thrive when faced with workplace stress

For Members
Guide
Resilience: Guide for people professionals to support employees

Advice and tips on how HR professionals can support organisational and individual resilience

For Members
Guide
Internships that work: Guide for employers

Guidance for employers on starting or improving an internship programme, including a checklist and model agreement

For Members
All guides