Be the change you want to see: How our volunteers are making an impact during the pandemic

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really exciting session this afternoon and we've got a fantastic panel that
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you're going to hear from and consisting of some of our amazing volunteers and also one of our beneficiaries from one of our
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programs and hopefully what this session will bring you is just a bit more insight into
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some of the social impact programs that we run and and how you can potentially get
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involved and my name is jamila pareishi and i lead our social impact team at the cipd
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and and before we get started on the panel i've got a few little things to
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run through um and just to say as well that we will also be joined by our chief exec peter chiefs
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later on so he will be and he'll be joining our session a little bit later and but i'll just run
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through a couple of things before we introduce our fantastic panel um so the first thing is
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uh just a little bit of a reminder really in terms of and for you as people professionals and
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members of the cipd in terms of some of the benefits that you have access to as well
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as being able to become part of some of our volunteer programs and it's just a bit of a reminder really
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in terms of in terms of what those are so some of the code 19 resources for example that you may have already used
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a lot and something that's a bit newer are well-being helplines so and so yes just a little
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reminder of our member benefits there and if you want to find out more then do and to have a look at our website and
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so the other thing i just wanted to run through before before we introduce our panel is just a bit of
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etiquette for this afternoon's session in terms of how we're gonna kind of run things and as you would have
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heard uh i think you heard the little announcement at the beginning but this session uh will be recorded um and you
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should have had a little notification to let you know that when you joined um and the duration of the session is
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going to be 90 minutes so we are expecting to finish promptly at two o'clock and we have
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allowed um plenty of time for um q a with our panel and and we will be asking you to submit
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questions as we go and i think everybody when you've joined has been muted upon
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entry to the webinar and so just to ensure i don't think you can put your videos on but if and just to make sure that your
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videos are turned off and just so that we don't overload the the network and if we can ask everyone to apart from
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the panels and people speaking to to stay on mute just so that we can keep background noise and things to um to a
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minimum and we're really keen for for this afternoon session to be as interactive
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as um as possible we really want to hear from you so we're going to do this in two ways and firstly we're going to use the chat
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function on zoom and where you can share your thoughts uh any kind of comments in terms of in
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terms of what we're talking about and a network perhaps with other other participants on the course please do use the chat function and to
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do that um in terms of questions if you want to submit questions for our panel
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and then please can we ask that you use the q a function to do that so that's where we're going to be and keeping an eye on your questions
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that you're submitting and and we'll uh we'll get to as many of those hopefully this afternoon as we
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possibly can and so yes so and then in terms of recording it will be available
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um in about two working days um if you're keen to kind of have a copy of the recording and and
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just one thing i'll mention again at the end but um we will be this is the first sort of online and
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volunteer event we've run uh and certainly in in the post-covered world
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so and we're really keen to build on this session and run more similar sessions and hopefully a bit of a mixture of online
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and physical events as well as things open up a bit more and so we're really really keen to hear your thoughts
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um about this about today's session and anything that you would like to see in the future in terms of us being able to bring
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volunteers together hear from other hear from volunteers and people who've benefited from our programs
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and and how we can do more to kind of support you as a community and and really kind of support that so
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and so that's sort of the admin for the day and i will stop showing my screen now
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and then we can get to the exciting part of the day where we get to introduce our panel so and so in a moment i'm going to ask
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each of our panel members to introduce themselves and tell us a little bit more about what they do
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and the first panelists i'm going to tell you about a bit about the each program and they they support as
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well just to kind of start to give you a bit of an insight and what you'll see in the chat is we will be sharing links
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and url links within there in terms of each of the programs that we mentioned so so there's some way you can go for
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further information and of course if you've got questions then and then that's what this afternoon
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is for and so i'm delighted to firstly introduce and sarah driver who is one of our enterprise advisors
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and the enterprise advisor program is something we we work on with the careers and enterprise company and it's a way that
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you can volunteer and be matched with a local secondary school and that includes special educational needs schools as well as and people
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referral units and you can be matched with the school and work directly with their leadership team senior leadership team
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to help them develop their career strategy so if i could just ask sarah to and to
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tell us a little bit more about what she does and how she got involved thank you okay thank you thanks jamila um yeah so i'm
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sarah um i have um about 20 years experience in hr
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various sectors and organizations i stepped back from full-time employment in around sort of 2012
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2013 and to concentrate on working independently as a coach but also i decided at that
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time that i wanted to devote a significant amount of time to to volunteering and
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and giving back where i could um so about eight years ago um i started
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volunteering festival with the prince's trust so another organization um and that volunteering work continues
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today so i work directly with with young people for the trust um helping them into employment
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self-employment developing skills um as well as a range of other work um
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so um that has kept me busy um over the last couple of years in the last year in particular
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and then in addition to my work with the trust about four years ago now i came across
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the um cipd recruitment campaign um for enterprise advisors
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and i looked into it researched into this new partnership between the cipd and the careers and enterprise company
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and decided that it's something that i was really really interested in really keen to do from the point of view
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of um gaining some experience working with the education sector with leadership teams within the
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education sector and hopefully impacting the futures of young people students in
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schools um through the work that we would be doing together around careers education
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and career strategy and it sort of tapped into my interest in in career coaching as well
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so um yeah so for the last four years alongside the volunteering with the prince's trust
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i've been working with two special educational needs schools in the greater manchester area
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working closely with them to help them to develop their career strategy and
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careers program and very specifically to find ways to increase engagement and encounters with
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employers and with workplaces with a view to improving the the future
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prospects of young people and in this case uh particularly young people with special educational needs
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learning disabilities or perhaps physical disabilities so yeah that's that's what i've been
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doing thank you sir thank you and and
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i'm delighted to introduce our second member of the panel tim poynter who is a volunteer on our
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aspiring hr directors program um and this program has been running
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fully for a couple of years now and and we're about to start on the fifth cohort and this was really brought
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about to address and sort of like representation of people from ethnic minority
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backgrounds at hr director level and it's a structured mentoring program and i'm really aimed at supporting those
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who are maybe two to three years away from being ready for a hr director role and and i'm delighted to welcome tim to
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our panel so tim if you could tell us a little bit more about what you do and got involved thank you thank you
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very much yeah i'm uh tim poynter i'm the chro of the global brand agency caa gbg which stands
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for creative artist agency a global brands group and i've had
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a rather interesting career in in hr it's um taking me around the world and back so i have lived and worked in asia
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pacific based in sydney for five years i've been based in the in the us um and i've largely been focused on a
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big branded business for well probably more years than i care to count um and uh the uh aspiring hrd's program
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was first piloted in 2015 and i was on uh asked to be one of the
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the mentors as as part of that i've been engaged ever since i was at the time i was studying for a
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coaching qualification at ashbridge and it you know really um enabled me to
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bring together both the the the work that i was doing in terms of my own learning and also my own experience for the benefit
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of the the mentees that were on the program and in terms of my volunteering
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experience i've been involved with several different uh programs i've worked with on the teach first
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program for those who uh know that fantastic uh programmer and i
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work as a volunteer to uh support the the coaches within that program gain the
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skills to uh support the teachers going into the classroom for the first time as part of
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that program and have also in his previous incarnation was a volunteer on the
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steering committee for engage for success um and it's you know i think
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this whole conversation is fascinating i think the what's happened over the last 16 months
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and the way that we have had a different connection to our communities a different appreciation
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of the services that um that perhaps we've taken for granted uh in
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the past it's really chat you know particularly our relationship with the nhs i think has really made um so many
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people reflect as to how they can um you know perhaps engage with different
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um with different groups and find different ways to uh giving back to a broader society so
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looking forward to the conversation thank you tim um and now i'm delighted
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to introduce our third panelist so um guy berry is one of our volunteers who took part as
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part of our covered response programs last year so and so we were in a couple of time
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limited programs um in 2020 and it's about the social impact covered response um and this was once providing hr
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mentoring to charities who perhaps either had very very limited or no um or no hr professionals within their
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organization and to really support them and help them navigate their way through the pandemic and with hr support
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to help them navigate some of those challenges that that came up and there's a link being shared just to give you a bit more
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information into some of the other things that we did as part of our paper response so yes so guys if you could
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um introduce yourself and tell us a little bit more about what you do and how you get involved
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okay thank you jamila um my name's guy berry um i was previously employed within
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the local authority sector i worked for i think it was six of the local authorities in the greater manchester
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area um over a 30-year period up to december 2014 when fortunately i was i
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was able to take early retirement as well as a background in public sector hr and also prior to
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that work within retailing um in a an hr development role
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um after uh early retirement i decided that i wanted to take a gap
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year so i took a gap year and the gap year that i never had um they didn't have them they weren't
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invented when when i finished college but um and i went to work
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i went to the live should i say within the the usa for part of the year i returned from the
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u.s i mean retired in december 14 i returned from the usa mid-15
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and i started to look for some volunteering opportunities even though i had taken early retirement
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and i had planned for retirement i hadn't planned for a life i mean i don't play golf but i haven't planned for a life of golfing
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uh and and doing in gardening and doing all the other things that conventionally um he's supposed to do in
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retirement and and at that stage i decided that i wanted to do something different i
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wanted to do something outside of the field that i'd had worked in um
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as part of my career so i actually trained as an assessor with the citizens advice bureau
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and that was uh well it was extremely rewarding mainly
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because um you didn't know when you went in as as the you know the assessor on duty
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what was going to hit you during the day so i had you know all sorts of issues from people who are facing eviction uh to
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individuals who are being pursued for tax arrears uh you know also all sorts of
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difficulties and issues um that i was i was faced with
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and i was also and that was something which you know i was proactive about that i took the opportunity to apply for and
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went in as an assessor and trained i then returned back to the usa and it
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was whilst i was out in the usa that was contacted by the former chief executive that i'd worked for within
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local authority he had also retired from his role as the chief executive but he'd taken on a role
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as chairman with the east lancashire railway uh which is the heritage railway it's it's a charity
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um so he's taking on the role as chairman with with the the company and they were facing
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a particularly difficult uh hr challenge uh the sort of hr challenge that they
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they hadn't faced before and uh and i was tapped on the shoulder um mike actually tracked me down in america
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uh and asked me whether i would i would work with them uh and and manage them navigate them
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through this particularly difficult uh hr uh problem that was in 2016 and
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to date i'm still working with east lax railway uh i've spent five years now with the railway uh
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working with them and you know more lately on on covid related issues
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i'm going to come on to that later as as part of a presentation um
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as as well as working with east lancashire railway and and perhaps this is my introduction into
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how i got into charity mentoring um post pandemic
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um or post lockdown should i say what what i started to do was i started to feel as
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though i needed to do something i needed something to occupy my time something to give me structure
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something really to contribute to my well-being and that's when i came across the uh the program that cipd are currently
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running the charity mentors program and i have uh to date i've actually
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mentioned three different individuals and those are described in the case study but i'll i'll perhaps come on to
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that uh and talk about it a little bit later um as a program i think it was
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as tim have said it's it's i think well you know tim and sarah said it's about actually
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coming back it's about giving something back it's about making a contribution and for me it was about
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something which would assist with my own well-being and my own ability to cope with with with with
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lockdown and everything that pandemic threw at us um so i've found it particularly
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valuable and i've really enjoyed working with each of the very different uh mentees that
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i've worked with over the past probably nine months or so
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thank you and i think yeah that's a really interesting point around well-being and hopefully through the
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discussion later a little bit more um and last but
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definitely not least uh really pleased to introduce um chloe taylor who is a mentee and so someone who has
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benefited from some of our volunteers support and on the steps ahead
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mentoring program and which we um refreshed and we launched back in october so it's a program that's
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been around for quite a while but it's uh we sort of reshaped and refreshed it back in october and to make sure it was kind of fit for
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person terms of um the response needs and reduce the pandemic
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and i'm really this is a mentoring program that's really focused on um on encouraging crpd members to
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to volunteer to provide mentoring to job seekers with a focus on young people aged 18 to 24 and also
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parents and carers who may have had a gap in employment and who are looking to try and re-enter the workplace
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and so it's a manchester book around six meet-ups and and really with the aim of helping
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helping someone get back into work or start out in their career and so yes so chloe if you could tell us a
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little bit more about about yourself and how you got him involved thank you thank you jamila and
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hello everyone that's on the webinar uh yeah so i'm chloe um i think
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the way that i got involved starts back um with my degree that i uh i took a few years ago
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which was sociology and criminology and as part of that i i did a placement um which was
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a business administration and but it was focused on a workforce action group and so that
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inspired a journey into hr and so i did a hr masters that finished in
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september so i did my dissertation in the first lockdown and um finishing that i faced the
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catch-22 situation along with a lot of other people and looking for employment
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in a really really tough market um i joined the steps ahead program in november and um i had a mentor there
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uh jessica who helped me all the way through until march and yeah so i'm definitely a beneficiary
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of the program because in march i secured employment as a hr administrator at the university of warwick
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and so it's definitely really really benefited me i'm 23 years old and i was 23 at the
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time of starting uh the program so i was on the higher end of the spectrum but luckily uh made the cut
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and so yeah good to be here and to talk about my experience as well
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brilliant and thank you to and to all our panelists for joining us this afternoon and and hopefully we're going to have some
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really good discussions so um so coming onto my first first question
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for the panel and just to remind everyone i do encourage you to submit questions through the q a so hopefully we can get to as many of those
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as we as we can over the discussion and we're coming to my first sort of question for the panel what was it that
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made you i think some i think you talked a little bit about this but what was it what was it made you want to volunteer in the
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first place so if i come to sarah first yeah i think probably like many
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volunteers it's just it's just in my values and my personal values um
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i think i think what took me into hr way back was was that helper um driver so so wanting
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to help people at a very sort of basic level um and then extending that i think um
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i think as i sort of came towards the end of my kind of active career in hr was it was wanting to give back it
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was it was really wanting to give back um i think they could sending the ladder back down wherever i could
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and just a huge interest um particularly in working with young people so young people a bit like chloe's she's
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just described coming through and and and just using the experience
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and and knowledge that i've gained to to support young people
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in various ways in various capacities so i think um uh just within me is is that really
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strong driver so it's kind of that and and it's been strengthened um massively
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over the last 15 months you know it was a strong desire over the last eight years and and the
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more i've been involved with volunteering and with voluntary organizations and seeing the power of the work that they do and the direct
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impact on on lives and witnessing you know the sort of transformations that that can
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take place but given you know everything that we're all going through over the last
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15 months the way the world is changing in general the additional challenges of covid um for each
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generation um but for me i guess i'm focusing on the younger generation and the hit that it's taking in education
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before young people even get into the workplace um so for for all those reasons i feel
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really passionate about it um and um this might be a question you come on to later but i've just
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experienced so many sort of personal rewards and amazing connections through the work that i've been doing
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thank you and tim would you like to share your thoughts around that as well
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i think it's a um the ability just to just to share um and you know i'm very fortunate
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in my in my day job i you know lead a leader a global hr team so you know my team are based
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across uh shanghai seoul hong kong la new york and london and therefore there's a huge breadth of
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experience and culture and time zones legislations and all kinds of interesting things that
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that come with all of that so the ability to just share some of that greater context
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particularly for those who are aspiring to have international or global roles who are
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i'm thinking about where they are in their careers and the different you know with it's a it's
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a it's a cliche with a cliche that many people will recognize you know it's not a career ladder um you know there are no linear moves
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here it's um yeah it's much more of a a climbing frame when you're clambering from side to side and picking up
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experience and finding different um uh different understandings of the organizations in
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which we um in which we work and so to you know so to bring some of that
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uh experience and you know ask some be curious you know ask some um ask some questions that will
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hopefully give individuals the chance to go away reflect um and then come back and make
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commitments not to me but to themselves as to what they're going to put into action as a result of the conversation
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that we've had that's what's really fascinating yeah thank you tim and guy you kind of
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talked a little bit about that in the intensive in terms of what um more in terms of what drove you to volunteer and his
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pandemic and wanting to have that kind of structure and i guess um one of the questions um i had was
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around you know you talked a bit about and you know for your well-being that it was it
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was really important and i just wondered if you had any more to say around what you've gained
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kind of personally as a volunteer what's what's been the games for you in terms of whether that's learnings or whether
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that's in terms of supporting your your own well-being or the other things that might have been
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unexpected uh yes i mean i did focus on well-being because that was
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um i i did feel as though i needed to do something which would uh enhance or improve my my resilience
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um i like to think and and and history will bear me out i'm quite a
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resilient individual and i can cope with change and i can cope with difficult situations uh but
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lockdown for me was particularly challenging um and and and and it did have
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uh an adverse impact on me and initially i felt as though uh everything
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was was fine because i ironically enough there was actually an increased demand
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from the east lancashire railway um at the time they'd actually uh placed
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their uh well they were in the process of placing their staff on furlough uh and literally from us from a standing
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start uh because i i've never even heard the word i mean i probably had but in the way that it's
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used now i've not not heard the term so i very quickly and and with the
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assistance of cipd through the the resources that you developed um i like to think i became the
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the expert the in-house expert on on the coronavirus job retention scheme uh
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and i assisted uh eastlake's railway through that we then went through a process of of
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identity identifying potential redundancies and went through that uh and that's when things came to a halt
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and that's when um i suddenly i i felt as i was brought up very sharply
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uh because the structure and the contribution i was making and what i
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was doing and my depth basically my daily activities against the backdrop of um of lockdown
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just ended and it was a little bit like a cliff edge and so i i did
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see uh volunteering as an opportunity to to to give back i did see it as an
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opportunity to assist me so there were you know it wasn't just the the payback in terms of
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uh assisting and working with uh well in this case with with charities that don't have uh any
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in-house capacity uh within hr uh but it was also about networking it was about getting
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involved with with individuals it was about forming you know work work-based relationships again with
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with those people um so that was definitely one of the things that i got out of it
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um i was very fortunate i think this is you know this is probably um an unintended
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benefit you know it was just something that happened i was very fortunate if i was the first um
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organization that i work with they actually requested that i mentor a second manager within
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the organization which for me was [Music]
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i mean i'm not particularly needy but at the time i needed some reassurance and some feedback so
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that indirectly was some feedback well if they wanted me to mentor a second
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uh manager within the organization then i must have been doing something right with the first one
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and then there must have there must have been a sense that i was adding some value when i was contributing
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and i was you know i was injecting some hr capacity into that organization so that in a sense was was um it was it
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gave me the feedback that i needed and it gave me some of the additional confidence and then the conversations that i had
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with the individuals because you do have these conversations where people that you know those people that
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you are acting as a a mentor to um you will see and i did start to
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see particularly with one individual i saw a visible change in uh and it was a
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physical change because this this particular individual probably far worse than i was not coping
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well with lockdown it was against a backdrop of a number of other personal issues and i actually saw
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as a result of the work that i was doing i saw a change in that individual both
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in terms of confidence but also in terms of of their outlook um so i think
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those are things that i got from it and and definitely it has been a very positive
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experience for me and it's one i would recommend to to anyone
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thanks guys and if i could come to chloe's you're coming from a slightly different perspective somebody and who's benefited from
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from having that and volunteer support and so just in terms of that how could
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you sort of share a bit more about how your how volunteer has impacted you obviously you've heard the great news that you
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gotta you've got a job at the end of interview mentoring but is there any other things that you would share in terms of what you felt that
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um you gained from from that experience and and did you share that with your with your mentor as well yeah i think um
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one of the other side impacts of gaining the job is you've gained um a network in into the
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hr industry so i now have that contact and i feel comfortable in in seeking advice from them in the
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future um and and it was it was a two two-way street we've learned a lot from each other
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and i think um another part is that they're a bit of a role model and
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they kind of inspire me to want to kind of get involved in volunteering as well because it's it's a place where you learn a lot
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so i think yeah again saying that they've learned something from the experience of mentoring um and i've gained a lot from
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being a mentee and it's it's part of the experience of
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general recruitment that's what the whole program was for so taking that forward into the next time that i go through a recruitment process
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and and again like i said it's that confidence and believing in myself which i gained from that um so
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just knowing that i had a stranger to begin with rooting for me is really really good for a mental state
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um and just general kind of like structure um when you're out of work
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um knowing that you're kind of going to be regularly reporting to someone just gives you a bit of structure in terms of how you go about things and
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it's it's it's a long line of those values that you can take forward and apply to to future um recruitment processes uh so
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it's everything really it's it's the work front um in inspiring another hr professional and to kind of
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pursue a similar line or different line if they want to get into something completely different but it's just kind of inspiring that uh
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community outreach which which was really really beneficial for me yeah and i think that's a really key
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thing isn't it with um is through through some of our programs the skills that people professionals have and
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how that can impact so many and whether individuals or organizations in terms of
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content you know that skill set is really to me is quite unique in terms of the position that you hold that the professionals hold
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their kind of knowledge you have next expertise and in terms of whether you're supporting someone to try and get that first job or
31:40
whether you're providing that direct support and to a school leadership team and if i could come to you sir it's a bit of a different slightly different
31:46
type of and volunteering that you do with schools it's it's less mentally you're
31:51
working directly with the leadership teams and i just wondered if you could say a bit more of about what you've perhaps learned or the
31:58
impact that you've seen as a result of your um involvement with those with the two schools that you talked about earlier
32:05
what are the kind of key things for you yeah it's um it's been a real real journey um it's
32:11
quite an overused phrase um so so four four years in now with with them with the first school i started working
32:18
with and about two years with the second school that i took on um so um yeah we we've sort of
32:25
we've gone from a place where um where the whole sort of careers strategy
32:31
that the government were looking for schools to to transition into to boost the careers curriculum and
32:37
careers activity was very new at that time so it was new into schools um so i think when i when i started out
32:45
we were almost we went we weren't exactly starting from scratch because um the schools were sort of
32:51
doing things in their own way um they were organizing work experience they had you know some uh connections with employers in in
33:00
but in quite patchy ways and in ways that was um quite unstrategic that is a word and
33:06
wasn't sort of recorded or measured so along came this whole new approach
33:11
that the schools were required to um to take on and to follow to really
33:17
boost um careers education significantly and to increase the whole way or improve
33:24
the whole way of that we're educating young people as they go through the education system and
33:30
and start to look at entering the workplace to give them much more sort of um understanding of the skills that
33:36
required and the options to increase aspiration um
33:42
among schools particularly in the more challenged schools more challenging uh areas that are more sort of
33:47
challenged so um a lot going on um it's probably important just to say that the work that
33:53
enterprises do across the country takes place um in secondary schools
33:58
and that includes um i think there's over a thousand special educational needs schools um like the ones i'm working with it
34:05
also includes people referral units so you have enterprise advisors who are partnered with uh with with the crews
34:12
um and are making you know a huge difference there and also enterprise advisors are
34:17
partnered in in colleges as well so as i say i think when i started out
34:23
it was all very new um and so it's been quite a journey it's been quite a big process of change
34:29
management um so helping to help the um careers leader
34:37
who's my sort of main point of contact in each school and part of the senior leadership team
34:43
to understand what it's all about to understand this new target framework that they're working towards and to start to
34:51
make a transition from what they were previously doing or currently doing into this this new approach and to map
34:58
it against this new um approach against the gatsby benchmarks
35:03
and to um and and to um extend careers education so it's
35:08
starting much earlier on in the curriculum earlier key stages to broaden it and and really as i say i think an
35:15
enterprise advisor a key part of their role is to tap into their own professional network
35:21
um and perhaps into their own businesses many enterprise advisors are doing full-time jobs and are able to kind of
35:28
open that network into schools their own organizations or their own businesses
35:33
but to really extend the connections that schools and education have with employers so young people
35:41
are having much more direct contact and that's sort of based on the principle that young person who has four
35:47
or more um meaningful encounters with an employer is 86 less likely to end up not
35:55
in education employment or training when they leave schools that's the sort of the principle that we're working around
36:02
um so uh i'm not sure if i'm rambling or asking you a question but it's it's been a bit been a journey and
36:08
helping them to understand helping them to really get started helping them to monitor helping them to
36:13
record and extending those connections extending the activity into new areas so
36:20
really helping them into digital media skills for example making connections with employers there
36:26
um uh understanding helping them to increase their understanding of the labour market both locally as well as
36:32
nationally and of course right now um they're um you know we're in a very
36:38
complicated fast changing labor market situation where we've got
36:43
you know some jobs and sectors sort of massively hit and a lot of those sectors um were sectors
36:49
that young people would move into and often start out in as well as other sectors that are crying out for
36:56
skills the health and social care sector so it's really bringing all of that that sort of knowledge understanding
37:02
and skills um to work with um work with the careers leader work with
37:09
the senior leadership team so um uh establishing relationships with head teachers with governors
37:16
um i've also had connections with um with teaching staff so kind of one-to-one support there and running
37:23
some sessions for teachers around employability parents and also the young the young
37:28
people themselves um so quite yeah quite significantly have you seen
37:33
have you seen a kind of impact from some of that work that you've done what's if you could name one thing
37:38
yeah real kind of you know we're making progress yeah so but very very briefly um to
37:45
sort of evidence that progress that's being made and we audit the schools so part of our regular work with the
37:52
schools is to complete a um an audit of their progress against these eight new benchmarks that working
37:58
towards so the two schools that i've i've been working with have either met a hundred percent of those eight
38:05
benchmarks so they've fully met them or are very close to meeting um the the
38:10
benchmarks and the criteria that they need to get to to evidence good careers so there's that but on on a more
38:16
personal level um up until a year ago when we sort of had to stop going into schools for the time being
38:22
it's just that it's just being there and watching the careers activity ramp up and you know watching
38:27
encounters getting employers in schools and witnessing um young people sort of getting the
38:32
opportunity to talk to pilots from easyjet or people that are doing creative media criticism just watching their eyes light
38:39
up so you know it's evidenced in all sorts of ways i think you think so i think he was
38:45
brought up some really important points around around some of the challenges as well depending on the volunteering that
38:51
you're doing so we'll see the impact that you want to make but also sometimes um you know it takes it can take a bit of
38:57
time to get there and i just wanted to come to tim in terms of um the mentoring that you've been doing
39:03
through the aspiring hr directs program and um and one like kind of any
39:08
any learning similar to to the question posted to guy and sarah any learnings that perhaps have been unexpected
39:15
but also what you think might be some of the challenges in terms of in terms of the style of mentoring that you're doing and particularly because
39:21
you're trying to get people into those senior or help them on their journey to those senior level roles any
39:27
challenges that you've experienced i think so often these questions are very very contextual it's it's so much
39:34
about the organization in which the um which the person is uh is working and
39:39
so you know the purpose um strategy and the operational plan within that business and understanding
39:46
how they can uh progress that but then it's that it's that
39:52
it's that step from being a technical expert into being a business leader and you know this i'm going to fall into
39:59
so many cliches right now but but it's that you know that the all of those pieces about you know what got you here won't get you
40:06
there you know you have to understand what you're going to stop doing as you go into a more senior role
40:12
and what new habits you're going to adopt how you're going to adapt your language
40:19
what metrics you're going to be focused on what presence you want to project when
40:24
you click cliche alert get that seat at the table which i know is a so you know it's something we talk about
40:30
probably too much nature um and all of those pieces and
40:36
understanding where there's comfort and discomfort around each of those shifts for the individual now as a
40:43
mentor you're not in you're not in the room so it's what you're also seeking to do
40:50
is then connect the individual with um who is actually seeking to
40:56
champion their success within the organization who is going to give them feedback as to
41:01
how they came across how their preparation delivered success how they were in the moment with an unexpected question
41:07
et cetera et cetera so that you you know you creating the circumstances for um which enable success because they're
41:14
getting real-time feedback in their organization and then sometimes the mentoring process
41:21
is a bit of a decompression session you know you sort of take all of that away and for the first time you have
41:28
you know an hour in which the focus is just on you nothing else
41:34
and all of the questions are about what did you learn what were you feeling how did that how
41:42
what was that experience like how were you reading the room were you talking for too long
41:48
too short wrong point wrong pitch wrong timing what was the preparation that you did in
41:53
advance all of these pieces coming together how do you follow up in the right way so it's really
41:59
providing that sounding board and asking questions that perhaps the individual hadn't got to yet in their
42:06
own reflection and then giving them those additional um additional insights
42:12
so it's it's that process but because it's mentoring and not coaching then it's also getting into the um
42:19
some of the the details of you know their comfort with the annual report their ability to uh
42:26
run through a p l um there's true that true mix of business understanding
42:32
so they can speak fluently about any part of the business operations matched with their commercial acumen how
42:39
they're demonstrating that the projects that they're working on are really driving business success so
42:45
it's all of those pieces kind of um that kind of comes together and it's completely led by the by the
42:52
individual it's their time solely about them um and therefore they can bring
42:58
anything into that conversation which is in service of um meeting their aspiration
43:04
to progress in their hr career thank you tim i think it's a really good point i think chloe you sort of said it
43:11
perfectly as well i think the roles that you will play in terms of your volunteer roles as you're really in that person's corner you know you're that
43:18
kind of sounding board and you know perhaps they can have the conversations that maybe in a work structure they might feel less
43:24
comfortable but they've got that they've got you as a sort of champion for them in terms of in terms of what
43:29
they're trying to achieve and i think the value of that is is really um you know really can't be underestimated
43:35
i want to make sure we've got um about 15 minutes left for the panel discussion and i want to make sure that we come to
43:41
some of the questions and people have been putting forward which is great that and
43:46
a few questions forward so um and this one probably applies um to everyone where did it go so um
43:54
yes so one of the one of the questions is what are the panel's thoughts on remote volunteering versus face to
44:00
face and i guess this is acknowledging the impacts the pandemic has had on some of the volunteering in terms of there's less of
44:06
that opportunity to to do what you do and face to face so and so god if i
44:12
could come to you first in terms of i guess yours was slightly different because it was a pandemic and driven program but is there anything
44:19
that you want to share in terms of some of those challenges with it being remote or whether actually there's and there's things that
44:26
have been gained or what's been what's different i i think in terms of my thoughts on
44:31
remote volunteering um my natural inclination and i think i suspect i'm not alone in this is that
44:38
i prefer to meet face to face um and i and i think in a in a mentoring relationship
44:44
um i still believe that that's important um perhaps because i'd i'd had prior
44:51
experience of remote support and remote volunteering because i think i talked earlier about
44:56
the work that i'd done with the east lancashire railway uh and i'd i've been doing that work when i
45:02
was based in the united states and and you know they the managers are based in
45:07
lancashire and and so i was able either because we'd got you know the
45:13
time difference and it was an enquiry and then i responded to it but it wasn't in real time or
45:19
occasionally we we did have you know whatsapp uh conversations um and this result it was again prior to
45:27
zoom and ms teams and everything that we now take for granted um so i did have some experience in in
45:34
that area um and i think from really from the outset from from when i
45:41
was first introduced to my uh the first individual that i formed a
45:46
mentoring relationship with um because i sort of set the pace
45:51
but i said well i was i was open yes we could we could meet by zoom we could meet on ms teams
45:57
we could face time we could phone you know we could do it over the phone and so i left it largely in their hands
46:04
um everybody wanted wanted zoom um and and i've got to say that um
46:12
having become you know i think there was the the technical challenge because again i know i mean i'm not a technophobe but
46:20
i had no experience in that area so initially setting up the meeting and setting up the detail
46:26
sending out the invitations was all new um but it worked and um
46:34
and i i didn't see any any any difficulty i mean i have in in the later
46:41
or the latest um relationship mentoring relationship that
46:46
i've got i've actually met with the individual in person um which has been you know
46:52
that that in itself is you know that that's been a step forward but i think in terms of um the challenges i
47:00
i don't see any i think that the pandemic and our response
47:06
and and the way that we you know businesses had to adapt to that uh and the way that zoom and ms
47:12
teams and everything else is just part of our daily life um it's it's it's the new normal
47:19
um and maybe um if things were different maybe we would want to meet face-to-face and maybe uh there might be
47:26
some advantages to to doing that but i don't see uh remote mentoring um
47:33
in any way being you know the poor relation um i think it helps and certainly if you're doing it globally
47:39
you know sims work for example um you know it it's a must it's it's a
47:44
given and i think that's actually in some ways
47:50
what we've found through some of our programs it can allow more connections sometimes because location isn't such a
47:55
it's in such a barrier and chloe can i come to you on that from that point actually because i see you're somebody who is who has received
48:02
um frontier support and during during the pandemic and um was that all
48:08
did that all happen remotely and were there any sort did you experience any challenges with that or gains what
48:14
what would you do what your thoughts are on that yeah and so my opinion on that um
48:20
because it's all i've known um in terms of experiencing um a volunteer mentor um and and doing it all um
48:29
remote um for me it was almost essential um because we were going through a
48:35
process where i need to learn how to do online interviews because that was just the way it was going to have to be
48:42
um so so really really useful there i'd never had to do an interview in that way before it would
48:49
have been really really nice to just meet for coffee it's it's a bit of a different setting we would have maybe talked more
48:55
because i think you do hold back uh when when it's when it's remote like this it's just
49:02
a different different atmosphere um but i don't think it impeded um anything that i couldn't
49:08
have learned more you know i was made to feel so comfortable i could ask any questions
49:13
what i also find useful about remote is is that you build that um immediate chat over over emails and you
49:20
know you can kind of fire questions away whereas if you kind of meet in person i think you feel like you have to save
49:25
it all for that meeting when you go to meet in person whereas if it's kind of like instant messaging either via email or if you
49:32
have a contact number that's really helpful because you can get um information fed back to you a lot
49:37
quicker um and and again i just want to reiterate the fact that it is just the future now and things are going
49:44
to work this way people are going to work from home so i think it's really really essential to
49:49
in the future if people were going to go back to meeting face-to-face um still integrating
49:54
um a lot of the relationship um over yeah zoom teams just just to get
50:01
used to it and i think they're really really good platforms and i use them daily now and i really enjoy the functionality
50:07
um and and to have started it from the mentoring just gave me a really really good step
50:13
in the right direction for using it
50:19
i haven't controlled my meeting and yeah so that kind of brings me on to another of
50:25
pandemic related but um and could come to tim first but has has the the pandemic um in any way and
50:33
obviously you've been involved in volunteering for some time but has it in any way changed your motivations or
50:38
views of volunteering and and has anything changed in that respect or have you seen that change in other
50:43
people yeah i think i sort of touched this the very start didn't know by talks about
50:49
the you know there are we are going to it will be very
50:54
interesting to see how how how this plays out i think we're going to be so careful talking about um uh hybrid working and you know sort
51:02
of you know very excitable articles talking about the death of the office and all that kind of stuff
51:08
um uh because you know there are so many roles that you know weren't in office in the first place you know if you're
51:13
working in the um in the you know if you're dealing with waste or you're dealing with
51:19
uh electricity or or you're in a hospital you are not going to you know be doing that that surgical procedure from home
51:27
um you know there are some things so you are still going to be going to the workplace um
51:33
and it's um you know and just touching on that point you know i've in i've been fortunate to do uh a fair
51:40
amount of of um of coaching sort of in addition to the mentoring program that we're talking about uh
51:45
today and one of my coaches was in the construction industry and to actually go on site with her
51:52
and to have as i said context is queen you know you actually go into that environment and
51:57
you see the working environment that someone's in you've got the hard hat the heart out and the boots and the hive
52:03
is and it really enables you to do a better job so i think you know wherever possible
52:10
you're seeking to get that um that that context because it makes you sharper in your role both in in coaching
52:17
and mentoring um so i think that's you know uh that's critical um in terms of the the overall
52:24
opportunity with um uh with volunteering i think there has been for a lot of people there
52:31
has been a shift with their relationship because they've been on furlough because they um
52:36
because they've been under lockdown because they've been uh asked to work from home whatever the situation is it's a different
52:43
relationship with the local community and it's also been a forced period of reflection for so many
52:50
people to question our own purpose our own drive and motivations
52:59
and the way that we think about our society and the and the community um in all
53:05
different definitions of community um in which we work and i think that we've seen that with um
53:13
a a huge shift with sort of many you know local organizations that people will recognize you know people volunteering
53:19
with food banks or working with age concern connecting with hospices or the nhs getting involved with you know ptas
53:27
and guides and all all of that kind of piece and i think what's so important
53:32
is alongside all of the volunteering opportunities it's it's just critical that there's
53:38
always the right training that we are setting people up for success and i think that's what's been
53:43
fantastic about the uh aspiring hrd's mentoring program because um you know for those of us that
53:50
are trained coaches that's been then furthered by the work that uh david clutterbuck clutterbuckers
53:56
has then um led in advancing um our um our skills and i see that in
54:02
community groups as well i've been uh this is a complete uh um uh
54:07
sideswerve but but i i uh volunteer coaching kids football on saturday morning done that the last
54:13
six years and you don't you can't just turn up and do these things you know you you go through your safeguarding course
54:20
and your first aid course and your introductory and your level 1 fa your dbs checks all of those pieces
54:27
so it's not just that you rock up and do something it's that you'll really have the structure the governance
54:32
the support and the knowledge so that you do things in the best way
54:37
for those that you're that you have that desire and calling to support but also that you know yourself you're
54:43
doing it in the most professional way thank you tim that's a really great hand
54:50
answer um okay so we've got uh a few a few more minutes for and questions and lots of great
54:57
questions coming through and in the chat so sarah if i could come and
55:02
to you what would you say to anyone who is who is considering uh volunteering
55:07
but perhaps um obviously everyone's here who's heard you will speak today but what would you say to anyone who's considering
55:13
volunteering but perhaps a bit nervous or unsure about the support they can and they can give
55:19
yeah i am so so one of the first things i think tim all of the points that he made there
55:25
were really um valuable but particularly i think that the points that he mentioned at the end
55:32
um which um underlines all that volunteering entails exactly as he said actually
55:37
it's important to understand that you don't just rock up and do it um for any kind of organization on a
55:44
on the smaller ones or the larger organizations so there'll be all sorts of training involved
55:50
safeguarding training if you're working with young people rule specific training you know if you join as an enterprise advisor with the
55:57
cruise and enterprise company they've got a fantastic range of induction training and resources now
56:03
so even um getting started it requires a commitment so um in terms of of any advice i could
56:10
give is first of all and off the back of you know kind of listening to those of us today that are doing it
56:17
and and thinking all of that through um uh sort of really thinking about it it
56:22
is a commitment um it does require time and attention to do
56:27
it really well to do it really thoroughly and to do it really professionally so and so so think hard about it um
56:34
um and as i say you know what you will find is is in many volunteering opportunities
56:40
there will be quite rigorous training at the beginning to help get you started and get you going um what other buzz
56:47
other than that once you've given it the thought and sort of thought about um how much you can commit what you think
56:53
you can bring what you're hoping to to get back from doing it you know what of your own kind of values one of the
56:59
things that most important to you that that it will hit once you've thought about all of those things
57:05
and thought about where you can connect um most usefully is is really um to research the options
57:13
research the the the organizations offer volunteering opportunities and then just just get started get started
57:20
perhaps in a small way so don't over commit at the beginning don't try to you know sign up to everything perhaps
57:25
smart starting us in a small way and and and just get going and and
57:30
try it and and test it out um and you know i think as people are hearing from all of us that have been
57:36
doing it for some time the chances are that you will um i hope will really enjoy it find it
57:43
incredibly rewarding um and that you'll you'll get a lot back from doing it so
57:49
i hope that helps yeah that definitely helps and sarah just a quick question in terms of um the commitment what have
57:55
you what have you found that you have to commit per week for your enterprise as well well it's a bit like you know how long
58:02
is a piece of string i think essentially what what the uh what the the cruise enterprise um say is that if you're joining as an
58:10
enterprise advisor they're looking for a minimum of of one to five hours of your time a month and at least
58:17
one one meeting and at the moment of course this is all virtual um and some of it may stay virtual at
58:23
least one meeting with the school that you work with per half term so as a minimum that's that's what you need to be prepared for
58:30
um as i found though particularly in the early stages of of getting to grips with it or getting
58:36
to know people i ended up sort of um committing more more time than that but that was because i
58:41
was able to because i i want to so you sort of got two answers there you've got the the minimum
58:47
requirements um for an enterprise advisor but i think i don't know whether
58:52
you know tim and guy will agree it's it's often as i say how you know how long's a piece
58:58
of string how how far do you want to take things how far do you want to to go with things
59:04
but the good thing about volunteering is that you should always be in control of it and that's one of the things that
59:09
really works for me guy mentioned at the beginning along with all the altruistic side of it actually
59:14
it allows me to continue to work as part of an organization or two organizations connected with others but
59:21
to be in control of my time and and how and when i do that um so yeah i
59:27
hope that helps thanks that's a really really important point and if i could just come to um guys well if you um if you had any
59:35
advice that you would give somebody who's thinking about volunteering or perhaps a little bit unsure what would be your
59:42
couple of top tips my top tips i think um for me
59:48
the first question that you should ask yourself is what's your motivation why why are you um why are you
59:54
considering this you know what what are you looking to gain from it um what value can you add um
1:00:01
so i i think particularly in in the work that i was doing i was it wasn't just about volunteering for
1:00:07
volunteering sakes um i yeah that's you know it might be an altruistic motive but um
1:00:15
it wasn't for me that wasn't what wasn't uh appropriate i needed to volunteer within an area that i felt comfortable
1:00:21
in in an area that i could add value in and that was all part of the questioning um so it is about you know why am i
1:00:28
doing this i think the other thing and i think sarah has mentioned this is is making time outside of the
1:00:34
the the contact um you know in terms of the mentoring sessions that they do there is
1:00:40
a lot of time outside of the volunteering um that i think for me has been given over to research
1:00:46
to fact-finding um and and you know whilst i've been doing
1:00:52
the volunteer the the mentoring the online mentoring that's generally been followed up by a note
1:01:00
um and what i've tried to do is identify other resources and signpost people
1:01:07
and and that demands some of your time um unfortunately i actually i enjoy that
1:01:13
i enjoy fact finding i enjoy looking for things researching and so that meets the need in me if i
1:01:21
didn't enjoy it and i found it you know a bit of a chore then maybe i wouldn't have done that as
1:01:27
effectively so i think ultimately it's about question your motivation
1:01:32
and then also ensure that you have sufficient time because i think personally i think there'll be nothing
1:01:37
worse than over promising and under delivering in a in a a volunteer relationship um
1:01:45
i think it is important that you see it through thank you thanks guy and same question
1:01:50
to you tim and what's the advice you would give someone who's thinking about it i i was trying
1:01:58
not to be the 23rd person this minute to be on mute for talking across all zoom calls across the world
1:02:05
um i think i i agree with everything that's
1:02:11
been said and um and understand that you don't have to be perfect
1:02:20
you know um it's it's uh it's like so many things you learn on the job right um
1:02:27
you know for um you know i'm waiting for my dog to start howling
1:02:32
outside and as a case of you know if you've got you know if you've got pets children or anything else going on in your life you know you learn on the
1:02:38
job and it's exactly the same with volunteering um you know if you've got if you can
1:02:43
make the commitment and that's critical then and you've got the course girls
1:02:49
trust in the training trust in the support network that you'll have around you ask stupid questions
1:02:55
uh you know absolutely the best ones to ask and um and you will you will learn and
1:03:03
it's it's um it's very rewarding and as i say i've been involved in the
1:03:08
mentoring program since 2015 and i'm still in contact with with my mentee um
1:03:13
from from then and it's you know it's fantastic to you know occasionally be able to add
1:03:19
some um some insight or to be a be a sounding board as the years go by
1:03:25
so you know fantastic programs and great to be part to be a part of them i see mrs cheese is
1:03:32
joining us hi tim sorry i'm going to let you guys
1:03:37
carry on until it's my turn we're almost wrapping up um questions but um
1:03:43
yes you'll be hearing from peter very very shortly and so i've just got one last uh question for each member of the panel
1:03:50
and it's hopefully a very very quick one before i sort of talk a little bit about um some of the broader impacts that um that you as volunteers
1:03:57
and all our volunteers have made over the last year and but if you could kind of sum up your
1:04:03
volunteering the lasting impression that your volunteering has had on you in maybe two two or three words what would
1:04:09
it be and i guess for chloe as a beneficiary of our um volunteering what the what the impact's
1:04:15
been on you in just two words so if i come to chloe first
1:04:21
in just a few words right um i guess thank you
1:04:27
um yeah really really um appreciative of the whole thing um i i found out about it um
1:04:34
at a really really crucial time um i wouldn't necessarily say i was desperate but i really really
1:04:40
needed um a push to to kind of like show that um it was all gonna be okay uh i think everyone would
1:04:46
kind of um agree uh and just generally i i've learned a lot um i think i think mentors learn a lot
1:04:53
uh as i've said we learn a lot from each other and i've got so much to take forward now
1:04:58
with with all uh my applications and my my confidences has built massively and i wouldn't be
1:05:04
able to be on this call today so just really really appreciate the work that people do and volunteering it's
1:05:10
it's certainly inspired me thank you sarah oh gosh this is so
1:05:15
difficult but i think powerful i think i've probably mentioned it too many times already but i think i think the nature
1:05:21
of what you're doing is is incredibly powerful um and and can be transformative
1:05:28
so that's there's a couple of words and i don't know i've picked enabling but i think it's probably not the best word
1:05:34
but just this feeling of um helping to enable other people
1:05:39
in my mind since young people to go forward um in a more equipped way hopefully into
1:05:46
brighter futures so yeah thank you and guy you want a two words if you
1:05:54
if you can uh yeah uh sorry you really pinned me down uh i'll i'll
1:06:00
two themes are now going into two words but i'll keep it brief um i think the lasting
1:06:05
impression i've been left with is that uh it's certainly contributed to my own personal well-being
1:06:10
um it's given me um not that i felt worthless but it's given me a sense of
1:06:16
of worth of adding value and there's also been a sense that the
1:06:23
organizations of the individuals that i've worked with have valued the input so there has been there
1:06:29
is that feedback and i think for anybody who is considering volunteering you do get the feedback and it and it's
1:06:35
fairly the you know the the the period of time between your input and the feedback is is quite
1:06:42
short so it's effective in that way um and i think um you know you also get
1:06:48
the opportunity to to make a difference so in terms of my two words my first word would be well-being my
1:06:55
second and um it's it's two words but i'll it's hyphenated it's adding value
1:07:03
yeah thank you guys very much and tim uh finally with you my quick reflections would be um
1:07:11
a feeling of gratefulness for being involved in the program the
1:07:16
importance of going at the mentees pace
1:07:22
the opportunity to learn together and an overall reflection of being
1:07:30
useful that's brilliant thank you so much and thank you so much to all of our panel
1:07:37
and we still got um i'm going to very quickly talk through um some of our impact just to give you a
1:07:43
real sense you've heard directly from um sarah tim and guy in terms of return to being volunteers and obviously
1:07:49
the impact volunteering has had on chloe and hopefully that's really given you um a helpful sense of of the programs
1:07:55
you could support but also what you can gain and from being involved as a volunteer and what to expect and just a mass
1:08:01
effect from me to our 12 panel this afternoon and i'm just going to quickly and share
1:08:06
my screen and just give you a sense of some of the sort of impact that volunteers have had over the last year
1:08:12
and then it's great that peter's here so and after that i will very um make sure there's a good amount of
1:08:18
time for peter to talk to you all about um about the you know how important how
1:08:23
important volunteers are to the cipd and in terms of what we stand for as an organization
1:08:29
so and so just to kind of give you um a sense of the impact i'm going to share
1:08:35
on my screen i hope it works um so if i do that
1:08:43
cool so this is just um this is uh just to give you a sense of of the
1:08:49
impact that our programs have had over the over the last year and as you can see there's some and really great um kind of figures on
1:08:56
there and i think a couple of things i'll call out which particularly around our covered response programs is that um
1:09:02
as you know guy plan supports the charities hr mentoring and during that sort of six to eight six
1:09:08
to eight months 77 charities and was supported which is which is fantastic and it was really fantastic to
1:09:14
be able to have an impact then we also and work for the department for business to support smes
1:09:20
and with um pro bono hr support as well and 64 smes were supported by
1:09:25
um cipd members and you heard from chloe in terms of the
1:09:31
impact steps ahead has had and um and 61 and jobs have been secured so far
1:09:38
this year and through medicine week as i said we did a big kind of re-launch um of the program and
1:09:45
i'm gonna stop my video just so that you can make sure you can see the size yeah
1:09:53
and and you know it really kind of makes a difference to so many so many individuals and we you know we
1:09:58
expect that number to grow but i think the main the key thing the steps ahead it's also about just helping people feel closer to being
1:10:05
able to secure a job so far steps ahead and job seekers have had you know really felt that they've gained
1:10:11
from that mentoring support and what they can do and and sarah talked a lot about the enterprise advisor program and it's
1:10:17
amazing to see that 990 enterprise advisors this year have reached nearly 50 000 students which is just
1:10:24
fantastic and the aspiring hrd's program continues to go from strength to strength thanks to
1:10:29
mentors like tim and we've had 39 mentees um going through the programming about
1:10:34
start off with cohort so um so you've heard directly from the individuals and hopefully that gives you
1:10:39
a sense of actually the broader impact that those whole you know all those volunteers are making
1:10:45
um in the in the world so um and then
1:10:51
which is the next couple of slides i won't sort of label on these too much and i'm sure we can share these with you afterwards but
1:10:56
and there's some other people featured here like sarah you've heard from today but this is just some other of our of our volunteers so lucy is a really
1:11:03
dedicated mentor and and there's really been a fantastic volunteer
1:11:09
also tattoo and what was the highlight is that on our web pages and we shared that within the um chat is
1:11:16
we've got some uh web pages now where we're trying to share a lot more of those stories and so you can meet there's a meet the
1:11:22
volunteers page and there's also success stories page so and so these are some of the quotes that we've kind of
1:11:28
pulled out and to share with you today so hopefully it starts to give you a real sense of
1:11:33
what the impact you could have and what you can you can kind of gain out of it so the only thing i wanted to leave you
1:11:39
in terms of our programs is this is the range of things that you can kind of do so you've heard about enterprise programming it can make
1:11:45
a huge difference and within schools but also through steps ahead you can support those leaving school or leaving education to
1:11:51
help them and to make that transition into work and you're really kind of connecting with your local communities
1:11:57
here from our panel there's so much you can learn and from from doing your volunteering and really kind
1:12:03
of um sharing your skills and knowledge and we also have um updates to the
1:12:08
professional map so to make sure it's clear to you in terms of how your volunteering and behaviors and can support and
1:12:15
you you demonstrating behaviors and on the professional map and and where we can we're always trying
1:12:20
to look at how we can connect viewers volunteers with each other so this is an example of one
1:12:26
session where we're trying to do that virtually and in the future we're hoping to sort of build on this and as i say we
1:12:31
really want to hear your feedback on today and which i'll talk a bit more about at the end and
1:12:36
i really have more ways to connect you with each other and share those share those stories so um so i'll stop sharing now and
1:12:44
but i just want to put my video back on and we just want to you know really kind
1:12:49
of shout out to all our all our amazing volunteers and the impact they've made and i think particularly
1:12:55
and during the pandemic we've been amazed to see the kind of commitment and dedication that people have had and
1:13:00
you've heard from some of those volunteers today and the impact they've had and so it's not
1:13:05
just me that thinks this uh it's i'm delighted to say that um it's very much um at the heart and soul of cipd in terms
1:13:12
of in terms of our values and what we're about and volunteering is really crucial to that so i'm really delighted that peter
1:13:18
isabel has been able to join us this afternoon and so i'm going to hand over to peter now who's going to say a little bit more
1:13:24
thank you thank you jamila and thank you to everybody who's contributed this
1:13:30
afternoon um it's a real pleasure to talk to you all i'm a very very big supporter of these programs and
1:13:36
when i started as chief executive uh the cipd eight years ago i could see
1:13:41
some of this activity which was sitting somewhat at the side of the organization and we
1:13:46
just started programs like steps ahead and i was very keen to to grow these programs because i know that through our
1:13:53
professional community even more than so many others and i talked to lots of other professional
1:13:58
communities we really do believe in trying to help others i think it's very much part of the dna of our
1:14:05
profession as it should be it's focused on people and i think of all professions we are more aware of the issues of people
1:14:12
getting into work and getting on at work focusing on questions of inclusion and all these very very important things
1:14:19
so wonderful to have this opportunity this event just to celebrate what we're doing to thank all of you for the contributions that you make and to hear
1:14:26
as i just heard in the last few minutes from the panel on what it means to them to be mentoring and coaching and supporting and
1:14:32
volunteering as well um and as i said i couldn't be more proud of the the overall
1:14:38
impact that we're making as a professional community across these different things that we do steps ahead helping people like chloe to
1:14:46
get into work and get on in work and of course you know what could be more important now as we we know that coming through
1:14:52
the pandemic there are many young people who are struggling and anxious about getting into work
1:14:57
um and of course we've got other programs which we've added to that around uh things like parent returners which
1:15:04
has always been an issue and again will be more of an issue as we look ahead with all these concerns that people have
1:15:10
about what will happen in the best pandemic world um the programs that we've done
1:15:15
working with the cris and enterprise company which has been a fantastic success the uh enterprise advisors
1:15:21
which uh you've all talked about i know during this event and that has been a remarkable success in our partnership
1:15:27
with the careers and enterprise company i think we provide uh more than 50 percent of the enterprise advisors working with schools
1:15:34
because again we're bringing our professional competence and understanding of the world of work understanding of business
1:15:40
to support schools in helping their students understand the world of work and make
1:15:45
those kind of connections and fabulous to see some of the stats that jamila talked about where we can see the impact in
1:15:52
terms of things like the gatsby benchmarks which we were also very much part of helping to to create and launch through
1:15:59
the school systems working with groups like gatsby and the careers and enterprise company so we've got those programs also the
1:16:04
charities hr network which was highlighted that's a more recent one where we've been helping charities in terms of hr
1:16:11
support yeah particularly smaller charities and wonderful to see i didn't know that number either but 77 charities is phenomenal
1:16:17
and really really important stuff with them and then of course our aspiring hrd
1:16:23
mentoring programs and and uh wonderful to see the work going on there again a somewhat more recent program but
1:16:29
so important that we are helping our own profession as well helping people to get on in our
1:16:35
profession and again with a very strong and particular emphasis around inclusion
1:16:40
because we know as a profession having said that we're focused on inclusion so much more
1:16:46
as a critical business agenda and making sure that our organizations really do represent the
1:16:51
societies and communities of which we are part and giving everybody opportunity and fair opportunity and work
1:16:57
our own profession needs to make sure it's inclusive and diverse as well and so some of these programs are very much
1:17:04
about that about helping people from ethnic minority backgrounds for example to get in and get on through our
1:17:10
profession so that we can also be exemplars to others in what we are doing and indeed that work is spreading
1:17:16
further because we have quite a lot of connections and i talk regularly to heads of other professional
1:17:22
bodies and across all the different sorts of disciplines and the first thing is when i talk about
1:17:29
our volunteering programs they're always saying oh gosh we try to run volunteering programs but we don't get the level of
1:17:34
uptake that is happening across the cipd and as i said i think that's very much down to the
1:17:41
nature of who we are as a profession and why we understand that these things are important
1:17:46
so we're trying to help other professional bodies of some of these things and also helping to drive these ideas of inclusion and
1:17:52
diversity across all the professions because you know as professions and professional bodies we do have a big impact
1:17:59
collectively on the world of work so a lot of very exciting things of that nature going on so
1:18:04
huge said thanks to all of you and i should also course out all of the volunteers that work with us very
1:18:10
directly all the volunteers who are part of our branch networks and support all of those connections into
1:18:16
the local uh hr membership and communities in regions up and down the country
1:18:22
and of course the assessors that work with us and many others that work in terms of helping our
1:18:28
professional qualifications and assessments and skills and capabilities so there are a lot of other volunteering activities
1:18:35
that happen in what i always think of as our wider ecosystem but as you also heard from the panel towards the end
1:18:41
there i think we all recognize and indeed we've published research uh which shows the benefit to people
1:18:47
when they volunteer and it was wonderful to hear some of the comments in the panel because i think these are so true that
1:18:54
helping others is one of the most profoundly engaging and motivating things that we can do and again there's
1:19:00
been a lot of research on this it's the old adage of you know rather than giving somebody a fish for the day you know you can feed them
1:19:06
for a day i teach them to fish and and they can feed themselves for life and it's those sorts of ideas that we're making a difference by
1:19:13
helping others and in turn that helps ourselves it helps with our own understanding and and i think inclusion in terms of
1:19:20
our own mentality but it builds our confidence too and our ability to to extend the value of networking the
1:19:28
value of volunteering to others to our networks and contacts ourselves and those are very powerful
1:19:33
parts of what we influence in the world of volunteering as well so fabulous stuff and and what i would also
1:19:40
say is we are working on plans now to push this further
1:19:46
i've always believed that not only as a professional body particularly in our profession should we be really encouraging
1:19:52
volunteering um in all the different ways that we do we're also at a time as i've touched on that volunteering and
1:19:59
support for many people in the world of work has never been more important but we're also a charity at the end of
1:20:06
the day and and whilst it's you know we're not a charity in terms of what often when you say we're a charity people might
1:20:12
think of as a charity we run as a charitable institution as indeed to many of the professional
1:20:18
bodies and i want to capture some of that idea of us being a charity very much through the programmes of volunteering that we
1:20:24
have because i think there's a very direct and demonstrable part of what it means to be a charity
1:20:31
and in that sense um we're as i said working on plans and programs which i hope to be able to announce
1:20:36
coming into the autumn time about how we put more of our surplus if you will as a
1:20:42
professional body directly into these sorts of activities in order to grow our volunteering
1:20:47
networks and capabilities and to reach out to others you know i've mentioned examples of
1:20:52
organizations that we we work with but with others that are extending this reach and network of volunteering
1:20:58
a matter of course is included and and rightly so government departments you know things like the steps ahead programs has always worked
1:21:05
very closely with the department for work and pensions for example so i want to put a little bit more sort of funding and heft behind of
1:21:11
all of this because now really is the time isn't it and and to make more of this is what we do
1:21:17
as a professional body so as i said you'll hear more about that in the coming months but again i think the takeaway
1:21:24
hopefully for all of you is that these are really really important things to us all as a community as a profession and
1:21:31
certainly as the cipd is the professional body and they're very important to me personally and i know also
1:21:37
to so many people that work with and through the cipd so look out for all of that my final
1:21:43
thanks would go of course to jamila and her team i mean they they are such a wonderful bunch of people they have so much commitment and so much
1:21:49
enthusiasm for developing these programs and working with all of you making these things happen
1:21:55
including today's event so big thanks to jamila and to dee who i know who's worked hard to pull
1:22:00
this event together so uh a big shout out for my team within the cipd whom again i couldn't be more proud so
1:22:07
thank you very much to all of you we really look forward to keeping these programs moving and as i said
1:22:13
drive them further at such an important time i think in these changes in economies and jobs and
1:22:20
the future for so many people which we can all help and enable and support in some very meaningful
1:22:26
and impactful ways and what could be more engaging and uh inspiring than doing these things
1:22:32
so thank you so much to all of you and i look forward to hopefully the next event be face to face
1:22:38
or at least hybrid because i think we're all looking forward to being able to reconnect with each other in
1:22:43
in different ways or more normal ways if you will but uh at least this allows us to connect uh in
1:22:48
the ways that we have today so thank you and i'll hand back to camila thank you so much peter i know it's
1:22:54
really um it's really great i think for everybody to hear from you as well in terms of cipd's commitment to um social impact
1:23:01
programs and volunteering and also fantastic work for branches so thank you so much and
1:23:06
for joining us i'm sure um everyone's appreciated hearing hearing from you as well in terms of this is you know really
1:23:11
kind of heart and soul of cipd and what we stand for and i just wanted to
1:23:16
say again just a massive massive thank you and to our panelists and peter and of
1:23:22
course today and the project team have worked together to put this together and it's been really really brilliant
1:23:28
and um to talk to you to talk to the panel and and just have so many of you here and
1:23:34
with us this afternoon as i said at the beginning this is really kind of the first um volunteer event we've done in a while
1:23:42
since in sort of postcoded world and and we're hoping to keep running similar sorts of things in
1:23:48
the future and as peter said maybe a hybrid version in the future or physical events as well as as things
1:23:54
open up and we're able to do a bit more and but really really keen to hear from everyone who's come today
1:23:59
in terms of your thoughts what you what you thought was work really well what you would like to hear more of what would you like to see in future
1:24:05
and future events and really really keen to hear from you so we will be um asking you for your feedback and we
1:24:12
will also and obviously the session has been recorded so that will be made available in a couple of days and we will have a look at and sorry for
1:24:19
any questions that we didn't manage to get to but we'll try and try and follow up those if we if we haven't managed to and and we will also
1:24:26
uh have a look at your comments in there in the chat and sort of see if there's anything we can sort of take from there and that you've
1:24:32
shared and but thank you so much for everyone for for joining um i've you know i've really enjoyed having
1:24:38
the opportunity to talk to our volunteers him from from chloe in terms of somebody that that our programs
1:24:44
have benefited and it's been fantastic to have peter here too so that all that remains to say is thank
1:24:49
you very much everybody and i hope you've enjoyed the event and and one thing in terms of something
1:24:54
coming up quite soon before i before i forget is we also have our we are working with um pregnant
1:25:00
screed and we have a an event called the reset festival happening in july
1:25:05
uh from the 5th to the 14th of july so it's a virtual event and the main drive for this is we're
1:25:10
working with them to um promote steps ahead uh mentoring support to parents so as peter mentioned that when
1:25:17
he was talking about that we've done a lot of work supporting parents as well and so if you're really inspired by
1:25:23
today and you really want to sign up to volunteer then we'd love you to sign up as a steps head mentor and potentially
1:25:29
and support one of those parents who will be who will be joining that event so we'll be offering kind of steps head
1:25:34
support to any of those parents who who would like to take it up and so that's something a date for your diary
1:25:40
we'll share the details in the follow up and and and uh please share share the link in
1:25:46
the in the chat as well so and so you can find out more there and but yeah one last time
1:25:52
thank you so much to peter thank you so much to the panel and thanks to dina and olga and uh leah and hannah who put a
1:25:58
lot of work into into pulling this all together um and uh and all that remains to say is thank you
1:26:04
to everyone who's joined us this afternoon and we hope you found it an enjoyable and useful event thank you
1:26:10
very much