Change management: A guide for people professionals

The pace of change has increased exponentially over the last few decades, with vast legislative, political and economic shifts, as well as rapid advances in artificial intelligence (AI). The COVID-19 pandemic also led to radical changes in our approach to health, wellbeing and the working environment, such as the increased use of technology for remote working.

It is clear that to survive, and thrive, organisations must respond to this change. People professionals need to be ready to co-ordinate change across all sectors, to keep ahead of developments and support people in their organisations to embrace change.

Often it is not the change itself that is challenging, but the way change is managed and embedded in the workplace. This guide will help you to manage change well, by identifying the barriers and addressing the potential pitfalls.

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What is change management?
Models for change
Stages in the change management process
Useful resources
Acknowledgements

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