Greater investment in people is crucial to unlocking productivity. An inspired employee is more than three times as productive as a dissatisfied employee. Jobs should be designed with more autonomy, more agility – and inspirational leadership.

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Reviewed by

Jill Miller, former Senior Policy Adviser, Diversity and Inclusion, CIPD

Jill's work focused on the areas of gender, age and neurodiversity and she led work on race inclusion, managing drug and alcohol misuse at work, and supporting employees through fertility treatment, pregnancy loss and still birth. 

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