Impact of COVID-19 on the L&D profession
Our report reveals the lessons learnt by L&D professionals as they adapted their practices in response to the pandemic
Our report reveals the lessons learnt by L&D professionals as they adapted their practices in response to the pandemic
The COVID-19 pandemic has required a dramatic shift in ways of working. For many learning and development professionals, this has meant a rapid change in the use of digital learning technology.
Our research, in collaboration with Affinity Health at Work, draws on the experiences of independent L&D practitioners, who were confronted with the sudden need to adapt their businesses – not only to reconfigure their programmes for digital platforms, but to make them appealing to stakeholders within an increasingly competitive market.
Our evidence was collected from a vital source – practitioner expertise. It identifies the common barriers to transitioning to this new context and the technological, personal and relational resources needed to overcome them. It also considers how L&D will change and evolve in the coming years.
People practitioners with responsibility for learning and skills development can use these practical insights to understand how digital learning can be adopted and blended effectively with face-to-face learning in the future.
Download the report below
Some of the main challenges or barriers encountered by L&D professionals during the pandemic include:
In response, the key approaches that were taken to overcome the challenges include:
Drawing on the insights, some practical tips for practitioners are:
Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.
Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
How can L&D teams can engage with new technologies like generative AI to impact performance?
Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?
Listen to episodes from our CIPD Ireland Podcast Series on a range of topical workplace, HR and L&D issues
Listen nowGuidance on how technology can be used responsibly to help manage people
A Northern Ireland summary of the CIPD Good Work Index 2024 survey report
A North of England summary of the CIPD Good Work Index 2024 survey report
The CIPD Good Work Index provides an annual snapshot of job quality in the UK, giving insight to drive improvement to working lives